Support
How to get help from AKS SOFTWARE LLC.
Every kind of enquiry currently reaches the same address: amir@aks.software. We are a small company, so replies come from a person rather than a ticket queue.
What we can help with
Support categories
Product support
Questions about how a product works, unexpected behaviour, or trouble getting set up. Include the product name and what you were doing when the problem appeared.
Account and subscription questions
Questions about access, billing, or subscriptions. Our products are still in development, so there is nothing to purchase yet.
Privacy questions
Requests about the information we hold, how it is used, or how to exercise your rights under applicable privacy law.
Business enquiries
Partnerships, vendor questions, and other company matters that are not about a specific product.
General contact
Anything else. If you are not sure which category fits, send it anyway and we will route it correctly.